GENERAL INFORMATION

TERMS OF SALE
New Accounts: We require a Deposit for all first time orders & custom orders. Blank orders require
a full payment before order ships. Any balances due are collected before shipping,unless advance
payment has been made/approved or credit references are on file with Ad-Line Industries Co. Inc.

Existing Clients: We require a Deposit on any Custom or Large quality orders, call for terms.

ORDER/ ACKNOWLEDGMENT
Please type or write all purchasing details clearly on company purchase order form with authorized
signature and deliver via email, mail, or fax to Ad-Line's office. If emailing an order be sure to include
all company contact information.

Order Policy: All orders must be submitted via Email/Fax accompanied with complete contact
information. Call our office to confirm order was received. Changes made to any orders placed must
be approved by our production manager and put in writing. For orders placed on made to order items,
materials are purchase from our factory when the formal PO is received with or without proof layout
approval. A commitment is made to the qty placed.

PRICING
Class : All products : 6P
: : : : : : Jackets: 4S
All prices include a one color, one location imprint.

QUR for Embroidery Options.

SCREEN SET UP
$ 38.75(v) Per Imprint Color/Logo
$ 77.50(v) Per  Imprint Color/Logo
*Cost will vary per product/Imprint size,call or email to confirm.
Repeat screen set up: $10.00(v) per color/logo

Additional Imprint Colors/Locations
Running charge: $0.35(v) per additional imprint color and/or location.
Running charge: $0.70(v) per additional imprint color and/or location.
*Costs will vary per product/Imprint size, call or email to confirm.

PMS COLOR MATCHING:
No Charge - Colors are matched as close as possible to PMS-C. 
Exact color matching is not guaranteed.


BELOW MINIMUM: Add $24.50(v) for less than minimum quantity order.Please call for
: : : : : : : : : : : : : : : : :absolute minimum quantities.

SAMPLES: Please call customer service for details on random samples. 

WEBSITE IMAGES: Some image colors shown on this site may look slightly different in real time.
This could be due to lighting or individual computer monitors. Samples can be provided upon request.

 
OTHER CHARGES 
PAPER PROOF - No Charge 
Pre-production Sample: QUR: Please call customer service for pricing on specific items, applicable
screen fees and shipping for pre-production sample may apply.
Spec. Sample: QUR: Please call customer service for pricing on specific items, applicable
screening fee and shipping for sample may apply.
 
NORMAL PRODUCTION TIME: 6-9 business days for imprinted items in stock. Multi-color imprints or,
made to order items, or unusually large orders may need extra production time. QUR.

RUSH ORDER SERVICES: QUR, Please call our Sale Team today.

NON IMPRINTED: Most items, depending on stock, are shipped within 24 hours.

ARTWORK 
Camera-ready artwork should be provided by buyer.
$50.00(v) per hour if artwork is done by Ad-Line Ind.
In-house color separation $19.00(v) per color.
Artwork E-mail: adlineind@gmail.com, adlineind@aol.com
Digital Formats: E-mail, artwork can also be sent in PC format on CD. 
The following files are accepted:
Adobe Illustrator (CS or lower, .EPS, .Al, or .PDF)
Corel Draw (10 or lower)
Photoshop (6 or lower, .PSD, .JPEG)
Artwork will be sized to maximum imprint area unless otherwise specified.

TYPESETTING
$7.00(v) per Screen or Tape Made. Call our Sales Office today for details.

SHIPPING
Billing FOB Point: Hayward, California

FREIGHT :
Ad-Line Industries is not responsible for delayed or lost shipments shipped by any freight
Carrier.
Freight is assumed by buyer. We can ship using your preferred carrier if shipping on your
account, or we can offer an alternative and bill you for the shipping cost. Keep in mind Ground
shipments do not have guaranteed transit times. If it is a made to order item at our overseas factory
depending on production time quoted we may not be able to use a 3rd party shipper #. Call for more
details.

Split Shipment: If more than 3 locations, there will be an additional charge of $4 per added location.

PACKAGING
Items are bulk packaged unless otherwise requested and quoted.

CLAIMS
Report all claims, defects and damages to our sales office within three business days of receipt of
shipment. This includes questions or concerns on products received. In the case of damaged items,
you must provide images as well as notify the carrier for a damage inspection (Sign for Packages as
Damaged). A re-stocking fee will be assessed on any returns unless the return is the result of our
error or, the merchandise is defective. Returns will not be accepted without prior authorization by sales or management team.

RETURN POLICY
Returns on blank/made to order items will not be accepted. All return shipments must be accompanied
by our return number. We do not refund orders that are late due to carrier delays. Please call our
sales office for details.

CANCELLATION & CHANGES ON ORDERS
Cancellation and changes on orders must be requested in writing and received and approved by
Ad-Line sales office. Verbal cancellation and changes are not acceptable. If an order is cancelled after it
is placed, with or without a proof provided a cancellation charge will apply. The amount charged will
depend on the details of the order.